1. Management is the control of work or processes. A great manager determines what needs to be done and directs the employees on how and when to do it. A skillful manager puts procedures in place to drive the process, then measures the outcomes. Once outcomes are measured, the manager adjusts the process, if necessary, to improve the job functions.
2. Leadership motivates, coaches, and develops people to complete the processes or work efficiently. It involves the ability to create or improve job satisfaction. You can be a manager without being a leader.
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